Cloud Companies Making Giving Back as Easy as Their Technology
Read how Google and Salesforce.com made giving back easy during this holiday season and why companies should follow suit.
5 Ways Social Networks Can Save Email
A look at how some of the social networking tools such as Facebook and Twitter are leaving email in the dust and what can be done to save it.
5+ Cloud Computing Predictions for 2011
It is that time of year again, so I wanted to throw in my party hat for a few things I think will happen in the Cloud Computing space for 2011. Crazy or not, here I come.
13 Features I'm Excited About in the Salesforce.com Winter '11 Release
These are my 13 favorite features that are coming out in the Winter '11 Saleforce.com release. Obviously there are tons of features but these are my favorites.
A Review of LinkedIn for Salesforce
A quick review of the premium features in LinkedIn for Salesforce. We try it, so you don’t have to.
A Desk.com Review (It is Awesome)
A review of Desk.com which was launched as a Salesforce.com property at the end of January to boost mobile and social customer service in the cloud.
5 Ways to Repurpose Your Old iPad
3 iPad Apps That Make Life Easier
Using Leads in Program Management
The concept behind the Leads object in Salesforce is extremely useful, and not just for marketing and sales teams to hand-off prospects.
Top Ideas for Salesforce Lightning
As Salesforce Lightning continues to roll—what is on deck on the IdeaExchange?
Spring 18 - Episode #281 of CloudFocus Weekly
It is all about Spring 18 and the features we love to love in the new Salesforce release.
Salesforce Spring 18 Release Notes Rapid Reaction
It sure doesn’t feel like Spring in the Northeast, but Salesforce is moving forward regardless. Here’s a quick reaction blog post, with the hopes that it brings some warmer weather along with it.
Salesforce Spring 18 Ideas Delivered
Salesforce again delivers on ideas from the Community in the Spring ‘18 release.
Raise Your Hands For Volunteers in Salesforce
This post speaks to an application that can assist you in enlisting and managing volunteers to support your events, activities, and programs.
Punta Dreamin - Episode #282 of CloudFocus Weekly
Volunteers for Salesforce, tuning up your GTD® Weekly Review and our trip to Punta Dreamin.
Punta Dreamin 2018 Recap
Had such a great time in the beautiful Punta del Este in Uruguay for a fantastic community event led by Aldo Fernandez. After attending this event, I can certainly say, the Salesforce community is thriving in South America.
Preparing for Segmentation
You’re ready to speak to your prospects and customers one-to-one, and that means segmenting your audience...but where to start?
Lightning Strikes Spring 18
Winter is here, which means Spring is on its way. What has Salesforce brought us in the Spring 18 release?
Happy New Customers!
Maintaining happy customers is an ongoing process for every organization, but you never get a second chance to make a good first impression.
GTD® Weekly Review Tuneup for the New Year
Your GTD® Weekly Review practice could use a tune-up in the new year, here are some things to consider.
Can You Automate This? Or, A Salesforce Admin’s Guide to Negotiating Business Process
Automation in Salesforce is great for well-defined processes, but what if you’re asked to automate something and find it to be less than well defined?
2018 Welcome - Episode #280 of CloudFocus Weekly
Starting off the new year by catching up on some success stories, predictions and happy customers.
You’ve Got Mail - from Salesforce
Salesforce Winter 18 brings with it some nifty email related features and functionality, including the highly requested ability to send “List Email”.
Winter 18 Lightning Report Builder
Winter 18 brings big changes to reporting in Salesforce lightning.
Winter 18 - Let's Talk Lightning
Winter is coming. What’s new with the Salesforce Lightning Experience in the Winter 18 release?
Winter 18 - Episode #272 of CloudFocus Weekly
It is all Winter 18 this week as we discuss new features coming as well some retiring to Boca.
What’s New With Lightning in Summer 17?
Summer 17 is here! Let’s talk about some the newest features added to the Salesforce Lightning Experience.
Welcome to 2017 - Episode #256 of CloudFocus Weekly
A new year and some catch up on 2017 predictions, end of year admin checklist and sharing certification.
Weekly Review - GTD® Series Part 3 - Episode #267 of CloudFocus Weekly
In the third of our four part series, we dive into the GTD® Weekly Review.
Wait, You Can Use Cases In Sales Cloud?
Did you know you can manage your customer support process right in Sales Cloud?