Pros and Cons of Using the Salesforce.com Native Calendar
A discussion about the pros and cons of using Salesforce.com's native calendar as your main work calendar.
10 Years of Paperless
Some advice, tips, hints, and gear from someone who has been trying to live paperless since 2003.
Managing Sales with Chatter and Tasks
Managing sales activities using Salesforce.com Tasks and Chatter.
Google Hangouts for the Enterprise
A review of using Google Hangouts internally and externally in an enterprise environment.
Salesforce.com Features That Need Some Love
I’ve been working with Salesforce.com for about seven years now and over those seven years the platform has grown immensly. With that growth there are some features that have been left behind and need some love.
Making Meetings Meaningful
Are meetings the bane of your existence? Here are some thoughts on making meetings easier and more meaningful.
Unorthodox Salesforce Email-to-Case
Focusing on an alternative and unorthodox use of Salesforce’s Email-to-Case feature, for logging emails sent to a distribution list.
Arkus Fun Facts
Some fun facts about Arkus that you may or may not know.
A Client Site Visit to Mumbai's Slums
Going onsite to the other side of the globe to see the children that benefit from donations to Pratham USA, a client of Arkus.
Ideas on Salesforce.com Lead Conversion
As a big fan of the True to the Core movement I have been thinking about a core function to Sales Force Automation (remember that phrase?) that hasn’t been touched in a while - Lead Conversion. Here are some Ideas on Lead conversion that would make all the sense in the world to incorporate into Salesforce.com’s Sales Cloud.