Punta Dreamin 2018 Recap
Had such a great time in the beautiful Punta del Este in Uruguay for a fantastic community event led by Aldo Fernandez. After attending this event, I can certainly say, the Salesforce community is thriving in South America.
Can You Automate This? Or, A Salesforce Admin’s Guide to Negotiating Business Process
Automation in Salesforce is great for well-defined processes, but what if you’re asked to automate something and find it to be less than well defined?
GTD® Weekly Review Tuneup for the New Year
Your GTD® Weekly Review practice could use a tune-up in the new year, here are some things to consider.
Raise Your Hands For Volunteers in Salesforce
This post speaks to an application that can assist you in enlisting and managing volunteers to support your events, activities, and programs.
Top Ideas for Salesforce Lightning
As Salesforce Lightning continues to roll—what is on deck on the IdeaExchange?
Salesforce Spring 18 Ideas Delivered
Salesforce again delivers on ideas from the Community in the Spring ‘18 release.
Using Leads in Program Management
The concept behind the Leads object in Salesforce is extremely useful, and not just for marketing and sales teams to hand-off prospects.
Lightning Strikes Spring 18
Winter is here, which means Spring is on its way. What has Salesforce brought us in the Spring 18 release?
Salesforce Spring 18 Release Notes Rapid Reaction
It sure doesn’t feel like Spring in the Northeast, but Salesforce is moving forward regardless. Here’s a quick reaction blog post, with the hopes that it brings some warmer weather along with it.
Happy New Customers!
Maintaining happy customers is an ongoing process for every organization, but you never get a second chance to make a good first impression.