A Salesforce Gift for Each of the Eight Nights of Hannukah
Not getting a puppy this year for Hannukah? That’s ok, because Salesforce has some presents!
Harnessing the Power of Mentorship
This is a Trailblazer story about the value of mentorship in the Salesforce ecosystem. Discover how to find a mentor and tips for creating a mutually beneficial partnership.
The Salesforce Story You Should Tell
Joseph Campbell’s “Hero’s Journey” archetype provides a powerful framework for conveying your organization’s Salesforce undertaking.
Optimize Omni-Channel Routing Using Waterfall Flow
Use an Omni-Channel flow to route and reroute incoming chats to multiple queues based on agent availability.
Three Marathon Training Tips that Apply to Your Salesforce Project
A sequel: the parallels between marathon training and Salesforce projects go even further than I thought the first time!
Road Trip Retrospective
Come along for a look back at a Salesforce adventure across the Northeast.
Empowering Success: The Journey with PepUp Tech and Salesforce
By sharing these stories and advocating for programs like PepUp Tech, we hope to inspire others who may be facing similar challenges.
What We Learned from Housing Organizations at Pro-Bono Day
Here are some of our top takeaways from an in-depth conversation with three leaders from Habitat for Humanity organizations on how to drive a mission further with the right technology.
Your Salesforce Project’s Biggest Risk and How to Avoid It
New Salesforce clients often end up paying a higher price with lower results because their project agreement gives priority to signature over success.
The Expert Guide to Everything Dreamforce 23
Here's one more guide to Dreamforce, this time diving into the events on our list and a round-up of resources.