Cloud Computing Predictions for 2021
Time to get the crystal ball out of quarantine and make some predictions for 2021.
The Winter 21 Quick Guide to Getting Started with Email-to-Case Threading
Does your organization use Cases to store customer issues or requests? Are you using Thread ID in the email subject or body to associate email responses to the right Case? This blog post is for you
High-Level User Stories for Salesforce & Slack
Super-user predictions for what is headed our way as the powers of Salesforce and Slack combine.
Constituent Wars Part III: Actions and Notes Strike Back
It's all about actions and notes in the finale of this three-part series on how to move from Raiser's Edge to Salesforce.
What You Need to Know Before Registering for a Salesforce Exam
Learning the tips and procedures for scheduling the Salesforce certifications exams.
Salesforce Winter ‘21 Release Enhancements For Nonprofit Program And Case Management
An overview of the Salesforce Winter ‘21 Release features for the Program Management Module (PMM) and Case Management Module (CMM)
High Reward Outcomes with Salesforce: 7 Steps to Success
Here’s a look at an evaluation framework that will help you create short-term actions and long-term plans to net high-reward outcomes with Salesforce.
Using DLRS To Find a Donor’s First Gift Campaign
Here we’ll take a look at how to use a popular admin tool to find and report on a donor’s first gift campaign.
Winter 21 Ideas Delivered
Salesforce again delivers on Ideas from the Trailblazer Community in the Winter ‘21 release.
Financial Services Cloud Winter '21 Release Highlights
The Winter '21 release is live and packed with some very useful and exciting additions to the Financial Services Cloud.