Getting Lost & Found in Chatter
Finding the perfect productivity mix for Salesforce.com Chatter, some best practices and tips.
Tick Tock Timeline - Episode #63 of CloudFocus Weekly
Opening up the Weekly Review, what does touch.salesforce.com do to Unlimited, Facebook Timeline, Kindle FIre and do.com as well as our App Picks of the Week.
Transparent is the New Cool Tool in Customer Service
In the last few months I have had more than a few customer service experiences and wanted to share some of the best and worst of what companies are doing today as well as point out how transparency can make it better for everyone.
Why We Built a Custom Project Management Application
Taking a look at the age old question of building vs buying on the Salesforce.com platform, using our project management application as the use case and story.
Dreamforce 11 Survival Guide - #DF11
With over a handful of Dreamforces under my belt and Dreamforce 11 just a few days away, it is time to break down a survival guide for the 30,000+ people about to swarm on Moscone.
Using Chatter Like a Pro: Working It Into Your Workflow
The Spring '11 release of Salesforce.com brought some new Chatter features that can bring your productivity and collaboration to new heights.
The Top 7 Spring '11 Features Worth the Wait
While it seems like we just got through the Winter '11 release from Salesforce.com, here comes Spring '11 with a bucket full of enhancements. Here are the seven that I am pretty excited about.
Dreamforce '10 T-Shirt Giveaway
We are having a little giveaway of some t-shirts we had made up for Dreamforce 10, read on for what you have to do to get your own.
Chatter Changes Conference Collaboration
As a past customer and now partner of Salesforce.com, Dreamforce has become an annual "must go" event and mecca for all things cloud computing. Each year the conference grows in size, complexity and sheer magnitude. This year Salesforce.com is bringing a whole new dynamic to the conference by creating a conference portal with Chatter.