by Iva Mandic
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last modified
Mar 08, 2021 02:46 PM
Does your organization use Cases to store customer issues or requests? Are you using Thread ID in the email subject or body to associate email responses to the right Case? This blog post is for you
by Mario Di Genio
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last modified
Feb 05, 2021 10:31 PM
In this post we’ll take a look at how much you can do with formulas than you probably originally thought.
