This Summer 14 Release is bringing us more exciting Service Cloud features that will make the agents lives easier and give customers the best and most efficient support.
All about Salesforce.com Dreamforce 14, from communities to new wearable tech being announced including some Winter 16 pre-pre-pre news.
Google sells Motorola and we speculate why, Beats starts a streaming service and we speculate why also five trends from CES 2014.
Work.com enhancements in Summer 14, a trio of new Dreamforce speakers and the World Cup technology.
Getting started with GTD®, GOT crashes HBO Go as Netflix talks about raising prices, the cloud titan clash over charitable giving.
Round up of Dreamforce 14 and onto news from Amazon and Apple, including firsts and lasts.
Getting users excited about adoption, 3 AppExchange apps every Admin should have, Hubspot launches CRM and a Steve Jobs story.
Reporting on attachments, what is new in the Non Profit Starter Pack 3.0, the power of the Power of Us Hub and 30 days of community heroes.
A quick look into the topic of Wellness and the Salesforce.com Success Community.
A series of banking blog posts, as much as we can talk about the MVP Summit and what we are excited about from Apple's WWDC.
We have passed the date so we are deep diving into our favorite big and small features of Salesforce Summer 14.
Some experience with tools to sync Salesforce with Outlook and Gmail, Google cuts cloud storage prices in a war of the clouds and Salesforce1 heads to bean town.
A write-up on the latest way to learn Salesforce from Salesforce.com: Trailhead.
My journey starting, using, and trying to master the Getting Things Done® (GTD®) principles over the last 10 years.
Here is a look at the top ten reasons to be grateful for Salesforce in 2014.
A step by step guide to sending Salesforce.com mass emails in batches and track when the emails were sent all from the same view. Caution, I am going to get technical.
The Salesforce Winter 15 pre-release notes are out and we dive in to some of the big ticket items and hidden gems we are excited about.
Salesforce rebrands the Communities (we think) and goes all in on wearables as the impending Apple news hits the wires.
A look at the new features and functionality of the Salesforce.com Nonprofit Start Pack (NPSP 3.0)
With the recent announcement of the purchase of WhatsApp by Facebook I figured I’d give a run down of what WhatsApp is and how I’ve been using it for the last few years. I’ll add in a few things I hope Facebook does with it and a few that I hope they don’t do.