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Focusing on an alternative and unorthodox use of Salesforce’s Email-to-Case feature, for logging emails sent to a distribution list.

With a large turnout, numbers rising above 100,000, its no wonder DF13 will be the best ever. This year is jam packed with more sessions, over 1,500, and not ...

A look into some new features released in Spring '13 that sales teams should be excited about.

Three features from Summer ‘13 every sales team should be excited about and why.

A look into some new features released in Winter '14 that sales teams should be excited about.

Winter 14 is almost here so we wrap up with two blog posts on the new features in Service Cloud and Permission Sets.

We look at some free data loaders, ask the question if Salesforce is moving away from The Social and are amazed that over 2 billion iMessages are sent a day.

A look at Gmail and Outlook syncing alternatives for Salesforce.com.

Best practices for a successful Salesforce.com implementation.

Where to focus outside of keynotes & sessions at the Salesforce.com event of the year