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Maintaining happy customers is an ongoing process for every organization, but you never get a second chance to make a good first impression.

Winter is here, which means Spring is on its way. What has Salesforce brought us in the Spring 18 release?

You’re ready to speak to your prospects and customers one-to-one, and that means segmenting your audience...but where to start?

Had such a great time in the beautiful Punta del Este in Uruguay for a fantastic community event led by Aldo Fernandez. After attending this event, I can ...

This post speaks to an application that can assist you in enlisting and managing volunteers to support your events, activities, and programs.

Salesforce again delivers on ideas from the Community in the Spring ‘18 release.

It sure doesn’t feel like Spring in the Northeast, but Salesforce is moving forward regardless. Here’s a quick reaction blog post, with the hopes that it ...

As Salesforce Lightning continues to roll—what is on deck on the IdeaExchange?

The concept behind the Leads object in Salesforce is extremely useful, and not just for marketing and sales teams to hand-off prospects.

How to navigate and make the most out of Dreamforce this year.