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Permission Sets have long been a favorite feature of mine since they first appeared in 2012. This is a journey through this history of permission sets and how ...

In this post, we explain what a Salesforce Report Type is, what it does, and how you can use custom Report Types to get your job done.

Part two of a recent graduate’s guide to navigating the Salesforce ecosystem and the resources available to help students achieve success.

Part one of a recent graduate’s guide to navigating the Salesforce ecosystem and the resources available to help students achieve success.

Part three of a recent graduate’s guide to navigating the Salesforce ecosystem and the resources available to help students achieve success.

It’s all about design and accessibility with the Service Cloud features in this Winter 16 release.

Efficiency is the name of the game with the service cloud features in this Summer 15 release.

The Social Enterprise strategy for Salesforce has been declared and being able to engage with customers where they are talking is one of the key components. ...

The release notes for the Spring 13 release of Salesforce have been circulating the Internet - here are some of my favorite features.

Once again Salesforce has a large release scheduled for Spring 14 - here are some of my favorite features.