Arkus - Delivering custom Salesforce solutions since 2010
Arkus breaks the mold of consultancy from expensive, time consuming, and the culture of throwing bodies at problems to that of one based in agility, productivity, education and execution. Our clients are our best marketing effort, where success is the ultimate goal. Replacing the traditional role of a consultant with a model of partnership, flexibility, enablement and education.
Unlike other consulting firms, we place a large value on our clients success, from quickstarts with a few users to our larger, enterprise customers that have thousands of users. We don’t believe in staffing large teams or swapping resources, and we act as an extension of our client’s staff starting in the sales cycle, providing realistic expectations, advice, and occasionally being honest about our model not being the best fit for their organization to achieve success.
Our clients range from small businesses to Fortune 100 companies, and small nonprofits to large, multinational organizations seeking to improve how they serve their constituents. Many of our clients start the journey with Arkus and Salesforce as part of a quickstart, involving configuration, data migration, and AppExchange products. We guide them through a process of crawling before walking, and we work with them in later phases to customize their application with integrations and custom development. Our ultimate concern is providing the best end-product, and we do so through a trusted methodology.
- Salesforce Consulting
- Salesforce Implementations
- Salesforce1 Platform Development
- Sales Force Automation
- Training & Education
What We Practice
Our project managers are involved early in the process, acting in a technical sales capacity, and define the scope for our proposals. Project managers are responsible for setting expectations around estimated hours to achieve success for the client, and we never scope to a budget, we trust our team’s assessment, and work with clients to reduce scope if our proposals are not aligned with their budgetary expectations.
Projects are lean and iterative, where projects are staffed accordingly to work on satisfying requirements. Our clients can expect to see changes to their Salesforce as early as a week from project kickoff. For custom development we use user stories that explain the user experience and technical considerations before starting work. We prefer simple solutions to complex ones, and will help our clients breakdown existing complexities from legacy systems or existing processes built in Salesforce.
Our goal is to make our clients successful and empower them to own their Salesforce instance. We achieve this by educating their team about the platform, discussing why and how we built our solutions, and placing them on a path for success with their implementation. We love having our clients stay with us for a next phase, but don’t lose sleep if they decide to build for themselves. All of this roots from our love for the Salesforce platforms and its nuances.